Conflict Resolution Graduate Certificate

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Program Information

The graduate certificate in conflict resolution prepares students for work in mediation, negotiation and dispute resolution. Students will learn the skills and concepts of non-adversarial problem solving and apply them in both public and private sectors, including family law, business, commerce, tax, insurance and domestic disputes. The certificate requires completion of six courses (18 units) with a B average or better at Golden Gate. Arrangements may be made for specific industries or interests to have a graduate certificate in conflict resolution especially designed to meet the regulatory requirements of that field. For further information, refer to “Admission to Certificate Programs and Registering for Open Enrollment ”.

Graduate Writing Proficiency Requirement

Students admitted to this graduate certificate program must meet the graduate writing proficiency requirement within their first nine term in the program by successfully passing the Graduate Writing Proficiency Exam or by completing ENGL 201 Graduate Writing with a grade of B or better. See Graduate Writing Proficiency Requirement for more information.

Applicability of Undergraduate Psychology Courses (Pathway Programs)

As a pathway to the graduate-level industrial organizational programs, students who complete the following undergraduate-level courses at Golden Gate University as a part of completing either the Bachelor of Arts in Management with a Concentration in Psychology or Bachelor of Science with a Concentration in Psychology may have the comparable graduate-level required courses waived from their Master of Arts in Industrial Organizational Psychology, Graduate Certificate in Industrial-Organizational Psychology, or Graduate Certificate in Conflict Resolution program requirements: PSYCH 120 Principles and Methods of Counseling satisfies the PSYCH 320 Therapeutic Communication and Counseling Skills requirement. MGT 141 Organizational Leadership satisfies the PSYCH 341 Organizational Behavior and Process requirement. Note: Students who have not completed (or are expected to complete) the Bachelor of Arts in Management with a Concentration in Psychology or Bachelor of Science with a Concentration in Psychology are not eligible for this waiver. As a consequence of having these courses waived, the total number of units required to complete the program will be reduced accordingly.

Required Courses - 9 units

One of the following:

PSYCH 304 Cross-Cultural Aspects of Psychology 3 unit(s)
PSYCH 355 Diversity in Organizations 3 unit(s)

Both of the following:

PSYCH 352 Structure, Theory and Ethics of Conflict Resolution 3 unit(s)
PSYCH 353 Conflict Resolution: Skills and Techniques 3 unit(s)

Elective Courses - 9 units

Three of the following:

HRM 308 Ethics in Managing People At Work 3 unit(s)
MGT 300 Team Dynamics and Managerial Analysis 3 unit(s)
MGT 348 Negotiating in Business 3 unit(s)
PSYCH 306 Group Models of Counseling 3 unit(s)
PSYCH 320 Therapeutic Communication and Counseling Skills 3 unit(s)
PSYCH 326 Legal and Ethical Responsibility for Counselors 3 unit(s)
PSYCH 340 Group Dynamics in Organizations 3 unit(s)
PSYCH 341 Organizational Behavior and Process 3 unit(s)
PSYCH 342 Organizational Development, Assessment and Intervention 3 unit(s)
PSYCH 343 Leadership and the Development of Managerial Excellence 3 unit(s)
PSYCH 396A-ZZ Selected Topics in Applied Psychology 1-3 unit(s)
PSYCH 397 Practicum in Conflict Resolution 3 unit(s)
Any other graduate course approved by the program chair 3 unit(s)