Campus Security Starts with You
The Business Services, Facilities & Administration Department (BSF) is responsible for campus safety and security matters. We take our charge in this regard very seriously, and we do our best to make our campus as safe and secure as possible. But we cannot do it alone. We must rely on everyone within the GGU community to stay alert, report any suspicious activity/persons/packages to this office, and always be a proactive member of our campus security program. In doing so, we can all help to keep our community a more safe and secure place for everyone.
We Want You to Know
The Jeanne Clery Disclosure Act of Campus Security and Campus Crimes Statistics Act (Clery Act)
Golden Gate University prepares and makes available an annual security report. It includes statistics for the previous three years concerning reported crimes that occurred on campus; in certain off-campus buildings or property owned or controlled by the university; and on public property within, or immediately adjacent to and accessible from, the campus. This report also includes institutional policies concerning campus security, such as policies covering sexual assault and other matters.
While we do have a very good crime-on-campus record, we typically have several incidents each year; with crimes against personal property being the most common. Laptops, backpacks, and bikes seem to go missing the most often. It appears that these are “crimes of opportunity,” in that the owner of the property left the item out in the open, unsecured and unattended. These kinds of thefts are easily preventable by always maintaining control of your personal property, and not leaving your possessions out in the open and unattended.
The annual security report appears in the “Annual Security Report” section of the University’s Street Smarts publication. The Street Smarts publication can be viewed or downloaded from the Campus Safety and Security web page, where it is listed under the Annual Security Report section. Copies of this publication are available at the San Francisco campus. Students can also obtain copies of this publication by sending an email request to bsf@ggu.edu.
Emergency Notification Process
Communications throughout the university may be severely limited during an emergency. Therefore, all means possible will be used to disseminate information and instructions. The emergency communications methods include the following:
- The GGU-ALERT Emergency Communications System.
- Email blasts (using grp-All Emp or other similar methods).
- Telephone alerting (announcements made using the university telephone system).
- GGU Mobile-Radio Communications System (includes the BSF Emergency Response Team (ERT) radios and mobile devices).
- GGU Web Site (the university home page will be updated to reflect pertinent information).
- Radio and television announcements (Information will be provided to the applicable stations).
- Runners will be dispatched as needed to help disseminate information throughout the campus facilities.
GGU-ALERT Emergency Notification System
The university has joined with e2Campus to provide timely communications in the event of a disaster, emergency situation or significant occurrence.
Our emergency notification system is called GGU-ALERT, and it is the quickest and most reliable way for you to receive urgent notification messages from the university. The messages that are sent via GGU-ALERT are deemed to be critical to one’s safety, security or well-being. These notifications could be for situations such as shelter-in-place requirements, security advisories, terrorist activities, bomb threats, severe weather, natural disasters, public-health alerts, system outages or other such events.
The university strongly encourages all students to subscribe to this service during their registration process. And you can also enroll at any time after logging in to GGU4YOU. The Sign-Up and Login links are located under the “Campus Security” menu. You can also sign up directly via this link:
https://ggu.omnilert.net/subscriber.php?command=show_signup
There is no cost to you for participating; however, depending on your wireless (or other service provider) agreement, a nominal fee may be incurred for receiving text or other messages. And the information that you provide when enrolling for this service will not be sold to, or shared with, third parties.
While enrolled with this service, you may select your preferred notification methods (i.e., cell phone, text message, e-mail, etc.). You may select multiple notification methods as well so that messages are sent to you in a variety of ways.
At a minimum the GGU-ALERT System is tested annually on an unannounced basis. Additional tests may be conducted throughout the year as well. During these tests, subscribers will receive a message announcing the test and the details of any specific responses that may be required as part of the test.
Emergency Response and Evacuation Plan (E-REP)
The university maintains a detailed plan for how to respond to a variety of situations (i.e., fire, earthquake, power outage, etc.). While on campus, all members of the university community are required to comply with alarm notifications, evacuation, or recovery orders and to take the appropriate actions as applicable. Copies of the E-REP are available throughout the campus facilities and via the university web site.
Quick Reaction Procedures (QRP)
A greatly condensed version of the E-REP, these are displayed in all classrooms and other spaces throughout the facility. We ask everyone to become familiar with the QRPs so that you will have a better idea of what to do during various emergency situations.
Here’s a link for that shares more of our safety and security related resources, to include building entry requirements for GGU members and their visitors, safety videos, our AED program, etc.
GGU ALL Facility Resources 2025
For all of our Safety and Security information, please visit out online pages at:
https://my.ggu.edu/employee/facilities/safety-and-security/
In addition to Safety and Security matters, the Business Services, Facilities & Administration department helps with several other types of services. Here are some of the commonly requested services that BSF takes care of.
How to Reserve a Room
To make room requests simple, this can be requested via bsf@ggu.edu (subject heading: Room Request). For new course related class sessions or to change existing rooms schedules, please be sure to contact your program coordinator before submitting requests for rooms to bsf@ggu.edu.
For Events:
If you would like to reserve a space for an event, please email BSF’s scheduler, Campbell Vaessen, at cvaessen@ggu.edu.
How to Request a GGU Photo ID Card and Valid Sticker
Uploading a face photo onto your my.ggu.edu portal profile will instruct you to email bsf@ggu.edu to request to have your GGU ID card printed for pick up or to be mailed to you. This is the most streamlined method to acquire a GGU Photo ID card and sticker. Valid Stickers are required on the ID Cards for entry into the building and are placed on the cards when they are created. New or replacement stickers can also be provided upon entry at the building. To pick up a GGU ID card, please show a government issued photo ID at the building entry.
How to Request Indoor Bike or Scooter Parking
The Bike Room is a designated indoor space for GGU students and employees to park their bikes and scooters side the building. This is available at any time during building hours. For safety reasons, we must ask that no bikes or scooters are stored anywhere else inside the building. To request access to the Bike Room, please come to the Main Lobby and ask for assistance.
Building Hours:
Mondays to Thursdays, 8 am to 10 pm
Fridays, 8 am to 6 pm.
Saturdays and Sundays, the building is closed.
The BIT (Behavior Intervention Team)
Another valued resource that is available to our community, is the Behavior Intervention Team (BIT). We would like to share what the BIT does.
The BIT is an interdisciplinary group of University officials that addresses reports of concern that are seen as disruptive, or that may adversely impact the academic or employment success of the individual, or may result in harm to self or others. These reports may also present safety and/or security issues. The primary goal of the BIT is to focus on the well-being of all concerned.
In responding to these reports, we balance the needs of the individual and those of the campus community; we provide a positive structured method for responding to these reports; and we initiate appropriate interventions that may include mental health referrals, academic or workplace accommodations, mediation, or involvement of campus security or law enforcement.
Membership on the BIT varies though out the year, but as a minimum the BIT is comprised of the following individuals: the Dean of Students; the Chief Human Resources Officer; and the Executive Director of Business Services, Facilities & Administration. Plus, there are representatives from the Provost Office, the Schools, and other administrative offices. Additionally, the BIT may seek guidance from mental health professionals, law enforcement agencies and our General Counsel as needed. And in cases involving minors, the parent(s) and/or legal guardians, will be contacted as appropriate.
Each reported case is unique, will be investigated promptly, and will be held in the strictest of confidence. A status update will be provided to the “reporter” as soon as possible but staying consistent with confidentially requirements.
To make a report, please provide as much information as possible to your immediate program director, dean or supervisor. They will in-turn alert the core BIT members identified above who will initiate the appropriate actions.
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