The Certificate in Salesforce for Business, created by Pathstream and Salesforce in partnership with Golden Gate University, is a three-course program designed to prepare graduates for success at any organization that uses the Salesforce Customer Relationship Management platform and many other settings. Students will acquire industry-relevant knowledge of business processes in sales, the sales cycle, and Salesforce as a customer relationship management (CRM) platform; gain thorough understanding of roles in the Salesforce ecosystem with a focus on Salesforce Administrator responsibilities associated with setting up and maintaining an organization’s CRM; and develop an administrator skill set, including instance configuration, customization, security, forecasting, data management, and other best practices. The certificate can be earned as a stand-alone credential, or as part of a bachelor’s degree, providing students with a credential that represents skills and knowledge recognized around the globe.
See Admission to Certificate Programs for more information regarding admission requirements.
The Undergraduate Certificate in Salesforce for Business requires completion of the following 9 units. All courses must be completed at Golden Gate University with a cumulative grade-point average (GPA) of 2.00 (“C” average) or better in courses taken at Golden Gate University that are applicable to the program’s requirements. See Undergraduate Students Academic Standing Standards for more information.
Course prerequisites are indicated in the course description for each course and must be satisfied prior to enrolling in a given course. Prerequisites may be satisfied through transfer of equivalent coursework from external institutions or by taking the courses at GGU.